Shipping & Delivery Policy

This policy outlines the shipping process, delivery timelines, and related information for orders placed on JEWELIQUE.

At JEWELIQUE, operated by VINAYAK ENTERPRISES, we aim to deliver high-quality artificial jewelry to our customers in a safe and timely manner. Please read our Shipping & Delivery Policy carefully before placing an order.

1. Order Processing Time

All orders are processed within 0–7 business days after successful payment confirmation. Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Coverage

We currently ship orders across India. Delivery availability may vary depending on the customer’s location and courier serviceability.

3. Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout before payment. JEWELIQUE may offer free shipping during promotional periods.

4. Estimated Delivery Time

Once shipped, orders are typically delivered within 3–10 business days, depending on the delivery location and courier partner. Delivery times are estimates and may vary due to unforeseen circumstances.

5. Order Tracking

After dispatch, customers may receive tracking details via email or SMS (if applicable), allowing them to track their shipment status.

6. Delays in Delivery

JEWELIQUE shall not be responsible for delivery delays caused by:

Incorrect or incomplete shipping address
Natural disasters, strikes, or government restrictions
Delays by third-party courier services

7. Damaged or Missing Packages

If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery with supporting images. We will review the issue and take appropriate action.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. JEWELIQUE will not be liable for orders delivered to incorrect addresses provided by the customer.

9. Contact Information

For any shipping or delivery-related queries, please contact:

JEWELIQUE
Trade Name: VINAYAK ENTERPRISES
Address: Patna Road, Ekangarsarai, District Nalanda, Bihar – 801301
Email: help@jewelique.in

Last updated on: January 2026